Standard Product Lead Times
At Metal Profiles Ltd, we are committed to delivering your products as swiftly as possible. We continuously strive to improve our lead times and accommodate your requests whenever possible.
| Product Range | RAL 7016 | RAL 9005 | Other Colours |
|---|---|---|---|
| Half Round Gutters | 5 – 10 Working Days | 5 – 10 Working Days | 5 – 10 Working Days |
| Deepflow Gutters | 5 – 10 Working Days | 5 – 10 Working Days | 5 – 10 Working Days |
| Box Gutters | 5 – 10 Working Days | 5 – 10 Working Days | 5 – 10 Working Days |
| Moulded Ogee Gutters | 5 – 10 Working Days | 5 – 10 Working Days | 5 – 10 Working Days |
| Downpipes (All) | 5 Working Days | 5 Working Days | 10 Working Days |
| Fascia and Soffit Systems | 3 – 7 Working Days | 3 – 7 Working Days | 3 – 7 Working Days |
| Coping Systems | 3 – 7 Working Days | 3 – 7 Working Days | 3 – 7 Working Days |
| Bespoke Products | 7 – 15 Working Days | 7 – 15 Working Days | 7 – 15 Working Days |
Please note: If your order includes multiple product ranges, the lead time for the entire order will be determined by the product with the longest lead time.
Additional Delivery Time: For deliveries to the Scottish Isles and Northern Ireland, please allow an additional 3-5 working days on top of the lead times shown above.
Delivery Charges
England & Wales
Orders over £2500 (excl. VAT) qualify for free delivery. For orders under £2500 (excl. VAT), delivery charges will be calculated at checkout.
Scotland
Orders over £4000 (excl. VAT) qualify for free delivery. For orders under £4000 (excl. VAT), delivery charges will be calculated at checkout.
Northern Ireland
Orders over £4000 (excl. VAT) qualify for free delivery. For orders under £4000 (excl. VAT), delivery charges will be calculated at checkout.
For delivery charges to other destinations, please contact us at info@metal-profiles.co.uk or call +44 7566 862501.
Delivery Dates & Times
If you require expedited delivery, please contact our customer service team at +44 7566 862501, and we will do our best to accommodate your request.
Please note: We are unable to guarantee timed deliveries. Deliveries will be made between 8:00 AM and 5:30 PM, Monday to Friday.
At times, Metal Profiles Ltd will use third-party couriers. Metal Profiles Ltd are not liable for any delays in deliveries that may occur when using third-party couriers.
Delivery Errors
We kindly ask that you check the accuracy and condition of your goods upon delivery. If there are any issues, such as damage, please accept the delivery, note the issue on the delivery paperwork, and contact us immediately at +44 7566 862501. Failure to mark the paperwork correctly may affect the processing of damage claims.
Delivery Vehicle & Handling
For smaller orders, products are typically bundled within protective packaging (weighing no more than 25kg each) and delivered via a courier service. These items will be placed as close as possible to your delivery address.
For larger orders, items will be wrapped onto a pallet and delivered by a dedicated courier service. Please ensure there are enough people on site to unload these items as drivers will not offload palletized goods.
Please note: Due to the size and weight of some products, we recommend using two people to carry longer lengths. Metal Profiles Ltd will not be held responsible for any injuries that occur during self offloading.
Site Access
Please ensure there is clear access to the delivery site on the day of delivery. If you anticipate any access issues, please inform our customer service team when placing your order. If a delivery fails due to access restrictions that were not communicated to us, additional delivery charges may apply for a re-delivery.